The Magic of Perspective

The magic of perspective is … well, it’s magic. Nowhere is this more true than in geopolitics, or in content marketing.I was reminded of just how important this magic of perspective thing is a few weeks ago, when a friend of a friend posted this video...

When You Are Too Fat

Sometimes, you’re just too fat. There, I said it. And while both people of girth and the politically-correct might get all up in arms about it, the question of what happens when you are too fat is an important one to ask about. Maybe it’s unfair of me to...

Nadeau Furniture (and Customer Service)

Yesterday I broke a ceramic candlestick. You’ve probably never seen that sentence before, certainly not on a page at a website about business process and customer service. And I’m hoping you’ll never see it again, because I suspect that the next time...

Unlimited (Storage)

Let’s talk about a word you think you understand—but probably don’t. Courtesy of our friends at Microsoft OneDrive, today’s subject is the word unlimited. Yesterday, Microsoft announced that previously unlimited storage accounts at their cloud...

Privacy Is An Illusion

Over the years, I’ve written quite a few times about privacy. And the theme has been, pretty consistently, that privacy is dead; privacy is an illusion. Today, I came across an article that reminded me how true this is, and for how long it’s been so, and...