Spending Money to Get Customer Service: A Winning Strategy

If you missed me last week, it’s because I did something very stupid … followed by something smart. First, I trusted a company that deserved no such trust, and then I started paying them a lot more—just so I could get customer service. There are two...

Escape From Customer Service Hell

Being neither as smart as Neil deGrasse Tyson, nor as naturally funny as either Dr. Tyson or Louis CK, I pursue what I see as a similar world vision to these two otherwise very different men by telling stories about my real-life experiences and trying to walk you down...

Hello From Rent A Dad!

Hello From Rent-A-Dad. Get ready for fun. Dad has plenty to say about tasks, jobs and productivity … and It’s comng right up!