Do Not Buy Furniture From Amazon Even If You Hate Wayfair Furniture

by | Jun 25, 2022 | Dad's Advice, Home Improvement | 0 comments

Do Not Buy Furniture From Amazon Even If You Hate Wayfair Furniture

Are you a do-it-yourselfer? Do you like assembling furniture? Or would you like Rent-a-Dad to handle furniture assembly FOR you?

Your answer doesn’t matter on the “have Rent-a-Dad do it for me” point—at least not for this story. Ready to hear why Dad says “Do Not Buy Furniture From Amazon”? OK, kids; strap in …

This one comes down to something quite simple. It’s not about Boycotting Amazon, and while I could discuss the often-odd way things work at Wayfair, we’re not going there, either. This story is about the difference in what happened when you buy furniture from Amazon and there’s a problem.

Do Not Buy Furniture From Amazon

Take a look at the picture we’ve included here. It’s two of three legs that support an otherwise-pretty-solid dinette table that a Rent-a-Dad client bought through Amazon. The purchase seemed to make sense; it was precisely the same dinette set he could have bought from Wayfair … for $100 less. Furniture shipped to be assembled, for less money and arriving more quickly? Yes, please!

But … see how there’s a bolt inserted into a hole that was designed to accept that bolt on one leg, but that the hole on the other example is not open enough to accept the same bolt? Uh-Oh!

Now remember, I said this piece is available from both companies. And since it’s drop-shipped by either one and neither Amazon nor Wayfair produced this piece nor specified how the piece should be built, it’s not like either of them are responsible for the quality control problem that let the defective table leg get shipped. The issue is that having received a defective item from Amazon and—wanting a replacement—this Rent-A-Dad client had a “where do I go to fix this?” problem.

Why? Because had he bought this item from Wayfair he could call in and get a replacement—usually with no obligation other than to throw the defective piece away—by making just that one call. When something goes wrong at Amazon they’ll fix it … eventually. Amazon’s process is a multi-step, we-have-some-investigation-to-do maze that cannot be navigated quickly, nor especially easily.

And unless you’re good with having an issue like this hanging over your head, while wishing you had somewhere to eat your dinner or do your job, then waiting for Amazon’s process to complete isn’t gonna be fun, is it?

Yeah, I just recommended that you spend more money than you need to. And yes, if you happen to have one of those “5% back on everything” credit cards from Amazon you give that up when you buy from Wayfair, too.

So let’s restate the thesis.

Do Not Buy Furniture From Amazon unless you’re OK waiting for problems to get resolved

Other posts you might like

Those Are Not Oreos

Sometimes Dad is funny. Sometimes Dad is weird. Sometimes Dad is there to help you out with whatever it is that's giving you trouble. And sometimes Dad is just plain cranky. GET OFF MY LAWN, he might say. And then he might really reveal himself. Today, your Rent-A-Dad...

Wayfair Furniture Screw Placement

Well, lookie here. it's a piece of Wayfair furniture with a screw in the wrong place. It is in the wrong place, isn't it? Nope. Wayfair furniture screw placement, like screw location in a lot of flat-pack, assemble-it-yourself furniture, isn't always what it seems....

Avoid The Sucker’s Bet

Avoid The Sucker's Bet. Always. This is probably one of those things you'd expect Dad to tell you. You might even have had those words thrown at you by your IRL Dad. You might be wondering when Dad started using terms like IRL, by the way, but that's a whole 'nother...